payback.ie

If you have set up an employee and their tax or PRSI does not seem to be calculating as you'd expect, then please follow this check list;

1. Are you clicking the 'Pay' button at the top of the screen to process the pay for the employee? You have to click this button to process the Pay for the employee for the current period, before moving onto the next week or month.

2. Did the employee join your company mid-year?
- If you received a P45 from them, then make sure that the P45 details are correct in the YTD tab of the employee screen.
- If you did not receive a P45, then make sure you set them up on Emergency Tax in the 'Tax' tab of the employee screen. (You can change them back to 'normal' once you receive a P45)

3. Did you change Payroll system from another software package, or paper based system mid year? - If you did, then please ensure that you've entered in all the correct information in the YTD tab of the employee screen.

4. Check that you've entered the correct Standard Rate Cut Off Point and Tax Credits in the Employee Screen 'Tax' tab. Ensure that you haven't inadvertently swapped the tax credits and Standard Rate cut off point. (If you do not know this information, put the employee on 'Emergency Tax'). These figures should be the annual amount.