Payback has the option to issue an automatic loan if an employee enters a negative pay scenario. The most common cause of an employee being paid a negative amount is if they owe more tax than they are being paid in wages. Reasons for this happening are:
1. The figures in the Tax/YTD tab of the employee screen are incorrect. - The employee's pay may have been incorrectly calculated by the previous employer - The Year to Date figures may have been typed into Payback Incorrectly - The employee's pay may have been calculated incorrectly in your last payroll system
2. Their tax credits or standard rate cut off point has been reduced. (Check these figures are correct in the employee screen. Compare these in the 'History' tab of the Payroll screen.)
3. Their BIK tax liability is greater than their wages. For example, they may be on unpaid leave, but also have a company car they are paying BIK on.
Note: The automatic loan facility can be turned off by selecting 'Admin' and clicking the 'Options' icon. Select the 'Preferences' tab of the options screen. Tick the 'Switch off Auto Loan' check box and click the 'Update' button.
To resolve this issue, check the figures in the Tax/YTD tab in the employee screen.
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